Terms of Use

Last updated: September 2026

Agreement to Terms

By accessing or using the glade-gate website (glade-gate.com) and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Description of Services

glade-gate provides fuel efficiency assessment and consultation services. Our services include analysis of driving patterns, vehicle specifications, and route information to provide recommendations that may help improve fuel economy. We offer various service packages as described on our website.

Nature of Information Provided

The information and recommendations provided through our services are for general guidance purposes only. They are based on the information you provide and general automotive research. Our recommendations:

• Do not constitute professional automotive or mechanical advice
• Should not replace consultation with qualified automotive professionals
• Do not guarantee specific fuel savings or results
• May vary in effectiveness based on individual circumstances

User Responsibilities

When using our services, you agree to:

• Provide accurate and complete information about your vehicle and driving patterns
• Use the information provided responsibly and safely
• Not rely solely on our recommendations for vehicle maintenance decisions
• Consult qualified professionals for mechanical or safety concerns
• Not misuse or redistribute our reports or recommendations

Service Limitations

Our services are subject to the following limitations:

• We analyse information you provide and cannot verify its accuracy
• Results are estimates and actual outcomes may vary significantly
• External factors such as fuel prices, weather, and traffic conditions affect fuel consumption
• Vehicle condition and maintenance state influence fuel efficiency
• Our recommendations are general in nature and may not account for all individual factors

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of glade-gate or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Payment and Refunds

Payment for services is required at the time of booking. Our refund policy is as follows:

• Full refund if cancelled before questionnaire submission
• 50% refund if cancelled after questionnaire submission but before report delivery
• No refund after report delivery

Ongoing Optimisation subscriptions can be cancelled at any time, effective at the end of the current billing period.

Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:

• Our services will meet your specific requirements
• Our services will be uninterrupted, timely, or error-free
• The results from using our services will be accurate or reliable
• Any specific level of fuel savings will be achieved

Limitation of Liability

To the fullest extent permitted by law, glade-gate shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Any conduct or content of any third party on our website
• Unauthorised access, use, or alteration of your information
• Actions taken based on our recommendations

Indemnification

You agree to indemnify and hold harmless glade-gate, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms of Use.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. We will notify users of material changes by posting the updated terms on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

Severability

If any provision of these Terms of Use is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us:

glade-gate
42 Thornfield Business Centre
Bristol, BS1 4QR
United Kingdom
Email: [email protected]